Shipping policy

SHIPPING POLICY

SHIPPING DESTINATIONS

Noble currently ships to the destinations available during checkout. Available delivery methods and shipping charges depend on the customer’s address and will be displayed at checkout.

ORDER PROCESSING

Orders require processing before dispatch. You will receive an order confirmation after purchasing and a shipping confirmation when your order has been dispatched.

Orders may not be processed on weekends or public holidays. During busy periods, processing may take longer than usual.

DELIVERY ESTIMATES

Delivery timeframes displayed during checkout or provided after purchase are estimates, not guarantees.

Delivery times may vary because of the destination, carrier capacity, customs clearance, weather, public holidays, peak shopping periods, or other circumstances outside our reasonable control.

TRACKING

Tracking information will be provided when available. Please allow time after receiving your shipping confirmation for the carrier’s tracking system to update.

SPLIT SHIPMENTS

Products may occasionally be sent in separate parcels. Different parts of the same order may therefore arrive at different times.

DELIVERY ADDRESS

Please check your delivery address carefully before submitting your order.

If an address needs changing, contact us as soon as possible. Once an order has entered fulfilment or has been dispatched, we may be unable to change or redirect it.

Additional delivery costs resulting from an incorrect or incomplete address may be charged to the customer where permitted by law.

CUSTOMS, DUTIES AND TAXES

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Unless checkout expressly states otherwise, these charges are the customer’s responsibility. Noble does not control or determine these charges.

DELAYS, LOST PARCELS AND DAMAGE

If your tracking has not updated for an extended period, your parcel appears lost, or it arrives damaged, contact us through our store Contact page with your order number.

We will investigate the matter with the carrier and provide an appropriate remedy where required under applicable consumer law.

CONTACT

Questions about shipping can be sent through our store Contact page or emailed to atmenoble@gmail.com

Nothing in this policy excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded, including rights under the Australian Consumer Law and the New Zealand Consumer Guarantees Act 1993.